FAQ

General Information

Bully Revolution is a Canadian-based pet retail business focused on designing high-quality, handmade collars and accessories specifically for bully breed dogs like the American Bully, Pit Bull, Bulldog, and Staffordshire Terrier.

We operate out of Edmonton, Alberta, and currently sell exclusively online across Canada.

Yes! All of our collars and accessories are handmade with durable, high-quality materials designed to suit the strength and style of bully breeds.

Product Care & Sizing

Each product page includes a sizing guide. Please measure your dog carefully before placing your order

Our collars are made from strong, durable materials like nylon, metal hardware, and eco-conscious fabrics to ensure safety and longevity

Hand wash gently in cold water with mild soap and air dry. Avoid bleach or machine washing to maintain product integrity

Ordering & Payments

Orders can be placed directly through our website at www.bullyrevolution.com.

We accept secure payments via major credit cards, PayPal, and Stripe.

Yes. We use trusted third-party payment processors to ensure your payment details are encrypted and secure.

Shipping

We currently ship across Canada only. International shipping is not yet available​

Orders are processed in 3–7 business days. Shipping time depends on your selected method:

  • Standard: 3–10 business days
  • Expedited: 2–5 business days

We ship via Canada Post, UPS, and Purolator

Yes. A tracking number will be emailed to you once your order ships​

Returns & Exchanges

Returns or exchanges are accepted within 14 days only for defective, damaged, or incorrect items. Items must be unused and in original packaging​

If the sizing error is on the customer’s end, we offer exchanges. However, the customer is responsible for shipping costs both ways​

Yes, we cannot accept returns on custom items, opened products, gift cards, or anything not in its original condition

Refunds are processed within 5–10 business days after the returned item is inspected

Privacy & Security

We may collect your name, contact details, shipping/billing address, IP address, and payment information. See our Privacy Policy for more details

No. We do not sell or rent your personal data. We may share data with trusted third-party providers solely to operate our business

Yes. You can unsubscribe at any time through the link in our emails or by contacting us

Contact Us

For support, email us at [email protected]. For privacy concerns, contact [email protected].

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